FAQ
Questions and answers
Straight answers on cost, timelines, data and results for AI automation, AI agents, Telegram bots and websites.
01Working together
Who works on my project?
I do, personally. I'm Diyorbek Komilov, an AI systems engineer in Tashkent; the person on the first call is the one who designs, builds and deploys your system, with no hand-off to a junior team.
How much does a project cost?
The price is agreed on a short call, once I understand the scope. It mostly depends on how many systems are involved, whether they have an API, and how many languages, reports or screens you need. You know the price before any work starts.
How long does a typical project take?
Most projects take 2–3 weeks from the first call to launch: an automation pipeline, an AI agent over existing data, a Telegram shop bot or a business website. The usual delay is access to systems or content such as photos and translations, not the code.
What does the process look like?
Short call, agreed scope, first version on your real data, then iterations. Week 1 is scoping and access; weeks 2–3 are the build and checking the result against numbers or content your team already trusts; after launch I improve what people actually use.
What do I need to prepare before we start?
One person who knows the process, and access to the systems involved. For automation that means ERP or CRM access; for a shop bot, product photos, names and prices; for a website, the text in each language.
Who owns the code and accounts after launch?
You do. The domain, the code, the server and the hosting accounts are in your name and handed over at launch.
Do you support the system after launch?
Yes, if you want it. After launch you pay for hosting, plus support if you choose it. Systems I deploy come with health monitoring and alerts, the same setup that keeps 17 production services running at Supply Group.
Which languages do you work in?
Uzbek, Russian and English. Bots and sites ship in the languages your clients use, usually Uzbek and Russian or Uzbek and English, with every string kept in sync.
Do you work with clients outside Tashkent or abroad?
Yes. I'm based in Tashkent and most work is remote, over calls and Telegram; I come on-site in Tashkent when a project needs it.
What technology do you build with?
Python with FastAPI and aiogram for backends and bots, PostgreSQL for data, Next.js and React for the web, Docker for deployment, and Power BI or Google Sheets for reporting. I add a framework only when the project needs it.
Do you build hardware and IoT projects?
Yes. I study mechanical engineering and have built a two-axis Arduino solar tracker that collects 22–28% more daily energy than a fixed panel, and a live telemetry dashboard for a CanSat mission in Python, InfluxDB and Grafana.
How quickly do you reply?
Within 24 hours. Send a request through the contact form, email diyorbek@enkd.uz, or message @kdiyor_18 on Telegram.
02AI automation
What is AI automation for a business?
Software that does a repeated manual step for you: it pulls data from your ERP or CRM, builds the report and sends the alert on a schedule, without anyone copying numbers between spreadsheets. Most of the value is clean data in one place; AI is added on top to summarise and answer questions.
Which systems can you pull data from?
Any system with an API or regular exports: Smartup, 1C, a CRM, or Excel and CSV files. At Supply Group the source is the Smartup ERP, synced into PostgreSQL on a schedule.
Does my ERP need an API?
No. An API is the cleanest route, but automation can start from regular Excel or CSV exports, which are loaded and cleaned automatically.
How long does an automation project take?
2–3 weeks. Week 1: find the manual step that costs the most time and get access to the source system. Weeks 2–3: the sync and warehouse run, and the first report is checked against the one your team builds by hand.
What results can automation deliver?
At Supply Group, a four-division retail group in Tashkent, reporting effort fell by about 80%. The daily cash-flow report and the weekly and monthly management reports now build themselves, and leadership sees sales and debts as they happen instead of at month end.
Where is my data stored?
In a PostgreSQL database on your server, or on a server set up for you. It does not go into a third-party analytics tool unless you choose one.
Is it really AI, or just scripts?
Mostly scripts, on purpose. Reports must be exact, so the numbers come from plain SQL; AI is added where it helps: summaries, alerts in plain language, and questions asked in Uzbek, Russian or English.
What happens when a sync fails?
Monitoring catches it. A failed job sends an alert, so a stale report is noticed before anyone makes a decision from it.
Can one system cover several branches or companies?
Yes. At Supply Group one warehouse holds four divisions, and every report can be cut per division or for the whole group.
Where do the reports show up?
Wherever your team already looks: Power BI dashboards, Google Sheets, or a short summary in Telegram. Power BI viewers need their own Microsoft licences; Sheets and Telegram reports do not.
03AI agents
What is an AI agent for a business?
An assistant that answers questions and does tasks using your company's own live data, not the internet. You ask "Which clients owe us more than 50 million sum for over 60 days?" and it looks the answer up in your real data instead of guessing.
How is an AI agent different from ChatGPT?
Access. ChatGPT knows the internet up to a date; an agent knows your sales, stock and debts as of this minute, and nothing it is not given access to.
Can an agent take actions, like messaging clients or creating orders?
Yes, behind an approval gate. Reading is automatic; anything that writes, sends or spends waits for a person to press Approve, Edit or Reject, for example in Telegram.
Is my company data sent to OpenAI or other providers?
Only if you choose a cloud model, and then only the data needed for each question. Where a local model is good enough, it runs on your server and nothing leaves it.
Can an AI agent make mistakes?
Yes, language models can be wrong. That is why numbers come from SQL tools rather than the model's memory, and why every action waits for approval.
Does the agent understand Uzbek and Russian?
Yes. Current cloud models handle Uzbek, Russian and English questions well. Local models are weaker in Uzbek, so the model is chosen for your language mix.
What do I need before building an AI agent?
Clean company data in one place, usually a PostgreSQL warehouse. If your data still lives in spreadsheets, building that warehouse comes first; that is the AI automation service.
How long does it take to build an AI agent?
2–3 weeks if clean data already exists. Week 1: pick the 5–10 questions your team asks most. Weeks 2–3: build tools for them and test against answers your team already knows. New tools are then added one at a time.
What does an AI agent cost to run?
After launch the running cost is mostly model usage. A local model costs more to set up and less to run; moving routine questions to one can cut the API bill sharply. On my Enkd OS project the target is roughly ten times lower monthly spend.
Is an AI agent the same as a chatbot?
No. A chatbot talks to your customers; an agent works for your team, over your internal data.
04Telegram chatbots
What is a Telegram shop bot?
A store that lives inside Telegram. Customers browse products, add them to a cart and order without leaving the chat, and your team manages everything from a browser admin panel. Your customers are already in Telegram, so there is no app to install.
What is the difference between a Mini App and a normal bot?
A Mini App is a small web page inside Telegram with a real catalogue layout and photos; a normal bot uses buttons and messages. A good shop bot offers both, so older phones still work.
Can I see a live Telegram shop you built?
Yes: parfume.enkd.uz (a perfume store with a Mini App and admin panel), sedia.enkd.uz (a furniture store with banners and discounts), and three production bots at Supply Group, including a self-service storefront on the live warehouse catalogue.
How long does a Telegram shop bot take?
2–3 weeks. Week 1: catalogue structure, languages, order flow and who receives orders. Week 2: storefront, admin panel and notifications on a test bot. Week 3: your products loaded and launch. The usual delay is photos, names and prices in both languages.
Can the bot use my warehouse stock and prices?
Yes. At Supply Group the storefront reads the live warehouse catalogue, so customers only see what is in stock, at the current price.
Who adds products and changes prices?
Your team, in the admin panel. A price changed there appears in the bot immediately; no developer is needed for day-to-day changes.
Can customers pay online in the bot?
Yes. Online payment is extra integration work compared with orders confirmed by phone; at Supply Group clients order and pay without a salesperson in the loop.
Can I send promotions to my bot's customers?
Yes. A broadcast feature messages everyone who has started the bot. Supply Group runs a separate marketing-broadcast bot for this.
Can AI answer customer questions in the bot?
Yes. An AI layer answers questions about products and orders from your own catalogue and hands over to a person when it is unsure.
Does running a Telegram bot cost anything?
The Telegram Bot API itself is free. After launch you pay for the server, plus support if you want it.
05Websites
What should a business website include in 2026?
Fast pre-built pages, every language your clients speak, structured data that search and AI engines can read, and forms that land in your inbox or Telegram. An admin panel only where content changes often.
Why does structured data matter for AI search?
More clients now ask ChatGPT or Perplexity instead of scrolling Google. Structured data tells those engines, in a format they trust, who you are, where you work, what you offer and what your FAQ says, so they can describe you correctly.
How long does a business website take?
2–3 weeks. Week 1: pages, languages and text. Week 2: design, build and review. Week 3: domain connected, search setup done, forms tested, launch.
Is a custom site better than Tilda or Wix?
For a simple page, a builder is fine. A custom site is worth it when you need speed, several languages kept in sync, structured data, or accounts and applications. After launch you pay only for the domain and hosting.
Can I edit the website content myself?
Yes, where you need to. Pages that change often get an admin panel; pages that change once a year are edited on request.
Do you do SEO?
The technical part, yes: speed, structured data, sitemap, language tags, and Google Search Console and Bing Webmaster Tools setup. Ranking over time also depends on your content and on other sites mentioning yours.
Which websites have you built?
enkd.uz (this bilingual site), rsef.uz (a trilingual science-fair platform with accounts, file uploads and an admin review panel that handled 47 applications from 5 countries), osonqur.uz (construction management with per-role access) and bootcamp.mubl.uz (a STEM bootcamp site with registration).
Can the website connect to my Telegram bot or CRM?
Yes. Form requests can go straight to Telegram, and a site can share products and orders with a Telegram shop bot.